Transportation (Public)

Mid-Cumberland Human Resources Agency (MCHRA) RTS Public Transit
1101 Kermit Drive, Suite 300
Nashville, TN 37217
(615) 452-5868 (Sumner County Voice Number)
(615) 384-9335 (Robertson County Voice Number)
Web Site: www.mchra.com

What is RTS?  MCHRA runs a regional transit system (RTS), which is a door-to-door public transportation service.  Their service-area includes Sumner County, Robertson County,  Davidson County and 9 other counties.

Who can ride?  Anyone can ride!  Routine service is open to the general public.  The RTS is especially suited for senior citizens and persons with disabilities.

Can I take the RTS van to the doctor's office?  to the grocery store?  to an appointment in Nashville? to a friend's house?  Yes!

What is the cost of the ride?  Fares run from $1.50 to $2.00 each way for trips within your home county.  Out-of-county fares are based on the destination.  The fare rate will be given when you make a reservation.

How can I schedule a ride?  Please call (615) 452-5868 [Sumner County] or  (615) 384-9335 [Robertson County] at least 24 hours in advance to make a reservation within your home county.  Please call at least 72 hours in advance to schedule out-of-county reservations.  RTS office hours are 8:00 a.m. to 4:30 p.m. Monday through Friday.

Are service animals permitted to accompany a rider?  Yes.

Are Personal Care Attendants permitted to accompany a rider? Yes.

Are there any other rules?  Just a few:

Please be ready for pickup 30 minutes before scheduled pick-up time.

Cancellations need to be made at least 2 hours before scheduled pick-up times or charges may apply.

Drivers are not allowed to wait more than 5 minutes after arriving, as this could make other passengers late for their appointments.

No smoking, eating or drinking on the bus.