Mid-Cumberland Human Resources Agency (MCHRA) RTS Public Transit
1101 Kermit Drive, Suite 300
Nashville, TN 37217
(615) 452-5868 (Sumner County Voice Number)
(615) 384-9335 (Robertson County Voice Number)
Web Site: www.mchra.com
What is RTS? MCHRA runs a regional transit system (RTS), which is a door-to-door public transportation service. Their service-area includes Sumner County, Robertson County, Davidson County and 9 other counties.
Who can ride? Anyone can ride! Routine service is open to the general public. The RTS is especially suited for senior citizens and persons with disabilities.
Can I take the RTS van to the doctor's office? to the grocery store? to an appointment in Nashville? to a friend's house? Yes!
What is the cost of the ride? Fares run from $1.50 to $2.00 each way for trips within your home county. Out-of-county fares are based on the destination. The fare rate will be given when you make a reservation.
How can I schedule a ride? Please call (615) 452-5868 [Sumner County] or (615) 384-9335 [Robertson County] at least 24 hours in advance to make a reservation within your home county. Please call at least 72 hours in advance to schedule out-of-county reservations. RTS office hours are 8:00 a.m. to 4:30 p.m. Monday through Friday.
Are service animals permitted to accompany a rider? Yes.
Are Personal Care Attendants permitted to accompany a rider? Yes.
Are there any other rules? Just a few:
Please be ready for pickup 30 minutes before scheduled pick-up time.
Cancellations need to be made at least 2 hours before scheduled pick-up times or charges may apply.
Drivers are not allowed to wait more than 5 minutes after arriving, as this could make other passengers late for their appointments.
No smoking, eating or drinking on the bus.